Return, Refund and Shipping Policies

Return/Refund Policy

Returns are accepted for unused items within 30 days for a full refund minus shipping and handling. Refunds will be credited to the original payment method (Paypal or credit card). Customer is responsible for return shipping. Please contact us by email at info@epicmerchantsystems.com or call us at 1-888-350-0147 to start a return. If your item is damaged or if there is a manufacturing defect, please contact us to request a replacement or refund. Returns can be shipped to:

Attn: EPIC Merchant Returns

1001 Lower Landing Rd Ste 108

Blackwood, NJ 08012

If you have any questions, concerns, or complaints regarding this refund policy, we encourage you to contact us using the details below:

http://www.epicmerchantsystems.com
info@epicmerchantsystems.com
1001 Lower Landing Rd Ste 108, Blackwood, NJ 08012

Shipping Policy

Items are shipped from our offices in New Jersey via USPS or UPS. Most items are shipped within 1-2 business days. If you are establishing a merchant account with EPIC Merchant Systems or if you already have a merchant account with us, please let us know and we will program your terminal before shipping.

Payment can be completed via Paypal.