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How to Prevent Bank Holds on Large Credit Card Transactions: A Guide for EPIC Merchants

Steve Kelly • February 25, 2025

"Navigating Large Transactions Without the Hassle of Bank Holds"

For merchants using EPIC’s merchant account services, managing cash flow is critical. One common challenge is that banks sometimes place holds on funds when large or atypical credit card transactions occur. This blog post explores practical strategies to help you avoid delays in fund availability, keeping your business operations smooth and stress-free.


Understanding Why Banks Hold Funds


Banks implement holds on funds to manage risk and ensure that transactions are legitimate. When a transaction exceeds your usual volume or deviates from your historical patterns, it can trigger extra scrutiny. These holds might be temporary, but they can interrupt your cash flow when you need funds most.


Key reasons include:

  • Increased Risk: Large transactions can be flagged as potentially fraudulent.
  • Verification Needs: Banks may need time to verify the legitimacy of a higher-than-usual charge.
  • Merchant Profile: Inconsistent transaction patterns can raise concerns about your business’s stability.


Tips to Prevent Holds on Large Transactions


1. Notify Your Bank in Advance

One of the simplest ways to avoid a hold is to inform your bank before processing an unusually large transaction. By providing advanced notice, you give them the opportunity to update your transaction profile temporarily, reducing the likelihood of a hold.


2. Maintain Consistent Transaction Patterns

Establish a predictable pattern with your transaction amounts whenever possible. Consistency helps your bank build a reliable profile of your business activities, which minimizes the risk of holds when larger transactions occur.


3. Provide Detailed Transaction Documentation

When processing larger transactions, have supporting documentation ready. Detailed invoices, purchase orders, or contracts can serve as evidence that the transaction is legitimate. This proactive measure can expedite the verification process if your bank needs more information.


4. Build a Positive Merchant Relationship

Regular communication with your bank can go a long way. Establishing trust and a solid working relationship may provide you with more flexibility when exceptional transactions occur. Consider asking for a dedicated account representative who understands your business and its cash flow needs.


5. Leverage EPIC’s Merchant Support

As an EPIC merchant, you have access to a suite of support resources designed to help optimize your payment processing. Our team can offer insights into best practices, help you communicate effectively with your bank, and guide you on strategies tailored to your business profile.


6. Plan for Reserve Requirements

If you anticipate large transactions regularly, discuss reserve requirements with your bank. A well-structured reserve can mitigate the impact of holds, ensuring that a portion of your funds is always accessible even when larger transactions are under review.


Final Thoughts


Avoiding bank holds on large transactions is about proactive management and clear communication. By notifying your bank in advance, maintaining consistency in your transaction patterns, and leveraging both thorough documentation and the support available through EPIC, you can minimize disruptions to your cash flow. Ultimately, these strategies not only help in smooth day-to-day operations but also build a stronger, trust-based relationship with your financial partners.


For more tips on optimizing your merchant account and handling large transactions, be sure to contact us at 888-350-0147 and search the EPIC blog for the latest insights.


Empower your business with EPIC’s trusted merchant solutions—ensuring every transaction flows smoothly, no matter how big.

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